Refund & Return Policy
At Decazon, we are committed to providing high-quality digital courses and eBooks designed to empower individuals and businesses. As our offerings are digital in nature and accessible immediately after purchase, we follow a strict no-cancellation and no-refund policy. Please read this policy carefully before making a purchase.
No Cancellation After Purchase
Once the payment is completed and access to the digital course or product is granted, the purchase cannot be canceled under any circumstances. We urge customers to review product details, features, and descriptions thoroughly before proceeding with any transaction.
No Refund Policy
All sales of digital products, including courses and eBooks are final and non-refundable. By purchasing, you acknowledge that you are aware of this policy and accept it fully.
Exceptions (Under Rare Circumstances)
A refund or replacement may be considered only under the following exceptional cases:
- You are charged twice for the same product due to a technical error.
- The product was not delivered due to an issue on our end.
- The delivered product is completely different from its listed description or demo.
To request a refund under the above conditions, please email us at support@decazon.com within 7 days of purchase. If approved, your refund will be initiated within 2 working days, and the amount will reflect in your original payment method within 5–7 working days.
Shipping & Delivery (If Applicable)
In the case of any deliverable physical goods (if offered in the future), shipping timelines and delays will be clearly communicated. However, as of now, all our products are digitally delivered, and access is typically granted instantly or within 24 hours of purchase.
Contact Us
For any issues, feedback, or assistance, please reach out to our support team:
📧 Email: support@decazon.com
📞 Phone: +91 9163732387
🌐 Website: https://decazon.com